by “I work at a very, very busy insurance agency. One thing clients and new customers frequently do is walk into the business and expect to be able to see an agent right away without an appointment, then get upset if the agents are busy. If you deal with an agent, there is a good chance they already have many appointments for the day and are already dealing with frequent phone calls and emails. If you would like to see your agent in person, call and make an appointment.”
mrsh810
